Privacy Policy

NORCARTON LIMITED (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (norcarton.co.uk) or use our services.

1. Information We Collect
   We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, address, and payment details provided during bookings or inquiries.
• Vehicle Information: Details about your vehicle necessary to provide our services.
• Website Usage Data: Information such as IP addresses, browser type, and pages accessed when using our website.

2. How We Use Your Information
   We use your information for the following purposes:

• To process bookings and provide services.
• To respond to inquiries and customer support requests.
• To improve our website, services, and customer experience.
• To send service updates, promotional materials, or offers (if you have opted in to receive them).
• To comply with legal obligations or protect our rights.

3. Sharing Your Information
   We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers who assist us in delivering our services (e.g., payment processors).
• Authorities or legal entities when required by law.

4. Data Retention
   We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
5. Your Rights
   You have the following rights regarding your personal data:

• To access and request a copy of your data.
• To correct or update inaccurate information.
• To request the deletion of your data where applicable.
• To object to the processing of your data for marketing purposes.

To exercise your rights, please contact us at Info@norcarton.co.uk.

6. Security of Your Information
   We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7. Cookies and Tracking Technologies
   Our website uses cookies to improve your browsing experience and analyze website usage. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
9. Updates to This Privacy Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
10. Contact Us
    If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
    Email: Info@norcarton.co.uk
    Address: Unit 1, 48 Church Street, Bilston, Wolverhampton, West Midlands, WV14 0AH
    Company No: 15246576